Terms of Service

OVERVIEW

Welcome to Ozzaly Collection! The terms "we", "us", and "our" refer to Ozzaly Collection. Ozzaly Collection operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you — the customer — with a curated and enjoyable shopping experience (the "Services").
Our store is powered by Shopify, which enables us to deliver these Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy.
If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, and that you have given us permission to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services — including accessing or browsing our online store or purchasing any products or services we offer — you may be required to provide certain information, such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality and security of your account credentials, as well as for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other individual.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display our products and services in our online store. However, please note that colors and product appearance may vary depending on the device used to access the store, as well as individual screen settings and configurations.

We do not guarantee that the appearance or quality of any product or service purchased will fully meet your expectations or exactly match how it appears in our online store.

All product descriptions are subject to change at any time without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Ozzaly Collection reserves the right to accept or decline your order for any reason, at its sole discretion. Your order is not considered accepted until it has been confirmed by Ozzaly Collection. We must receive and process your payment before your order is officially accepted.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel your order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of purchase.

Your purchases are subject to return or exchange only in accordance with our Refund Policy.

You represent and warrant that your purchases are intended for personal or household use only and are not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 – SHIPPING AND DELIVERY

Ozzaly Collection is not liable for any shipping or delivery delays. All delivery times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or any events beyond our reasonable control.

Once the products are handed over to the shipping carrier, ownership and risk of loss are transferred to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement of all content, are owned by Ozzaly Collection, its affiliates, or its licensors, and are protected by applicable intellectual property laws, including copyright and trademark laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly stated in these Terms, nothing grants you any license or rights under any intellectual property rights of Ozzaly Collection, Shopify, or any third party. Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted are reserved by Ozzaly Collection.

The names, logos, product names, designs, and slogans of Ozzaly Collection are trademarks of Ozzaly Collection or its affiliates or licensors. You must not use these trademarks without prior written permission.

Shopify’s name, logo, product names, designs, and slogans are trademarks of Shopify. All other trademarks, names, and branding appearing on the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to third-party tools or services as part of the Services, which we do not monitor, control, or manage.

You acknowledge and agree that such tools are provided “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without any endorsement from Ozzaly Collection. We assume no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools made available through our website is entirely at your own discretion and risk. You are responsible for ensuring that you understand and agree to the terms and conditions set by the relevant third-party providers.

We may also, in the future, introduce new features or tools through the Services. Any such updates, additions, or new resources will also be considered part of the Services and will remain subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links or materials directing you to third-party websites or services, including embedded third-party functionalities. These are provided for your convenience only.

Ozzaly Collection is not responsible for examining, evaluating, or guaranteeing the accuracy, completeness, or reliability of any third-party content or websites you choose to access. If you leave our Services to visit third-party websites, you do so at your own risk.

We are not liable for any damages or losses arising from your access to, or use of, any third-party websites, including any products, services, resources, or content purchased or used through those sites.

We strongly recommend that you carefully review the terms, policies, and practices of any third-party providers before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services must be directed to the respective third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
Ozzaly Collection is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Ozzaly Collection. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Ozzaly Collection, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Ozzaly Collection.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, as well as Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood these privacy policies.

Because the Services are hosted by Shopify, Shopify may collect and process personal information related to your access and use of the Services in order to operate, maintain, and improve the platform experience. Information you provide through the Services may be transmitted to and processed by Shopify, as well as by third-party service providers that may be located in countries outside of your place of residence, in order to deliver the Services to you.

For more details on how your personal information is collected, used, and shared by us, Shopify, and our partners, please review our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant Ozzaly Collection a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. We may use these rights to operate, provide, evaluate, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms of Service.

You represent and warrant that: (i) you own or have all necessary rights to your Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to (1) maintain your Feedback in confidence, (2) provide compensation for your Feedback, or (3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain any unlawful, abusive, or obscene content, or include any viruses, malware, or other harmful code that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead Ozzaly Collection or any third parties as to the origin of your Feedback. You are solely responsible for any Feedback you submit and its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.

Ozzaly Collection reserves the right to correct any errors, inaccuracies, or omissions, and to update or change information at any time without prior notice, including after you have submitted your order. We also reserve the right to cancel orders if any information is found to be inaccurate at any time.

SECTION 13 – PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;
(b) to violate any applicable international, federal, provincial, state, or local laws, rules, or regulations;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise harm any of our employees or any other person;
(e) to transmit false or misleading information;
(f) to submit, upload, or distribute any material that does not comply with these Terms;
(g) to send or facilitate any unsolicited or unauthorized advertising or promotional material, including spam, chain letters, or similar solicitations;
(h) to impersonate or attempt to impersonate any person or entity; or
(i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by Ozzaly Collection, may harm Ozzaly Collection, Shopify, or users of the Services, or expose them to liability.

In addition, you agree not to:

(a) upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission;
(c) collect or track the personal information of others;
(d) spam, phish, pharm, pretext, or otherwise attempt to misuse the Services;
(e) use robots, spiders, scrapers, data mining tools, AI agents, or any automated or manual process to access the Services without authorization; or
(f) interfere with, bypass, or circumvent any security features or access control measures used to protect the Services.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 Agent Terms

This section (“Agent Terms”) applies if you use, allow, enable, or otherwise deploy an Agent to access, use, or interact with any of the Services. An “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of, or at the instruction of, any person or entity, and that can operate on a user’s device without direct supervision.

14.2 Access and Identification

No Agent may access, use, or interact with the Services unless it clearly identifies itself at all times and operates in strict compliance with Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if Ozzaly Collection has requested that it refrain from doing so.

14.3 Restrictions

Ozzaly Collection may limit, including through technical measures, whether and how any Agent may access, use, or interact with the Services.

14.4 Agent Requirements

Agents must:

(i) identify themselves in all HTTP/HTTPS requests and disclose the name of the Agent by including the following in the user agent string: "Agent/[agent name]";
(ii) not conceal or obscure that interactions are performed by an Agent, including by mimicking human behavior or attempting to bypass systems designed to distinguish automated from human use;
(iii) respond truthfully to any request intended to determine whether interactions are performed by a human or a computer;
(iv) not circumvent or attempt to bypass any measures intended to block, limit, modify, or control Agent access to the Services.

SECTION 15 – TERMINATION

Ozzaly Collection may terminate this agreement or your access to the Services (or any part of them) at its sole discretion, at any time and without prior notice. You will remain responsible for all amounts owed up to and including the date of termination.

The following sections will survive any termination of this agreement: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should reasonably survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY OZZALY COLLECTION, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL OZZALY COLLECTION, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Ozzaly Collection, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Ozzaly Collection is headquartered. You and Ozzaly Collection consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.